The customer called about the sofa.
You were with another. They bought elsewhere.
Retail doesn’t lose sales on the product — it loses them on the phone nobody could answer, the online enquiry that sat overnight, the “do you have it in stock?” that went to a competitor. We install one connected system that answers every enquiry, books showroom visits, and follows up — so foot traffic and web leads actually convert.
Five leaks on every floor.
None of them are the merchandise.
You’ve nailed the product and the showroom. These are the cheap, invisible leaks between someone wanting an item and actually buying it.
The in-store rush means the phone rings out
You're helping a customer on the floor, so the caller asking about stock or a delivery date gets voicemail — and buys where someone answered.
Fixed by the AI agent — answers every call, checks details, books the visit →Online enquiries sit overnight
A web form or Instagram DM about a product, financing, or delivery — by morning they've ordered from someone who replied.
Fixed by automation — every channel answered in seconds →Invisible when someone searches " near me"
Shoppers ask Google — and increasingly ChatGPT — for a local store that has the item. If you're not the answer, the sale walks to whoever is.
Fixed by local SEO & AI search visibility →No follow-up on quotes, holds, and big-ticket leads
A customer prices a sectional, says they'll think about it, and never hears from you again. The highest-margin sales, left to drift.
Fixed by automation — follow-up, holds, financing reminders →You can't say which marketing filled the register
The mailer, the ads, the sale event, referrals — ask which drove last month's sales and the honest answer is a shrug. What you can't measure, you can't scale or cut.
Fixed by CRM & reporting — every lead tracked to a source →Not five apps.
One system, tuned for a store.
Each piece below plugs one leak above — but the value is how they connect. An enquiry the agent handles flows into the follow-up, the visit, and the report without pulling staff off the floor.
AI front desk
Every call, web enquiry, and DM answered on the first ring — stock, pricing, delivery, and financing questions handled, showroom visits and design consults booked. During the rush, after close, never too busy.
See the AI agent in detail →Follow-up & win-back
Automated follow-up on quotes and holds, delivery updates, and win-back for browsers who didn't buy. The follow-through that closes the big-ticket sale.
See automation in detail →Local SEO & AI search
Google Business Profile, local "near me" rankings by product category, and structured data so ChatGPT and Google name your store when someone's shopping.
See SEO & AI search in detail →CRM & sales reporting
Every call, enquiry, and sale tracked from first click to receipt. One monthly report: sales, sources, cost per sale. In plain English.
See CRM & reporting in detail →Real stores. Same problems. Fixed.
NEEDS-FACT — a real quote from a consented retailer: two sentences, in their words, about the sales they were missing before.
Placeholder until a consented case study lands — every number here is a NEEDS-FACT with a date and source (B1/B6). No client named until written consent.
Pick where it hurts most.
Grow into the rest.
Pre-engineered for how a store actually runs. Start with the bundle that plugs your worst leak — every one is built to expand into the full system.
Answer every call and enquiry, book every visit, follow up.
$999 setup · billed monthly, no lock-in
- AI front desk (phone + chat + DM)
- Stock, pricing & delivery answers
- Showroom-visit booking
- Quote & hold follow-up
- Monthly report
The connected system: get found, get booked, get measured.
$999 setup · billed monthly, no lock-in
- Everything in Essentials
- Local SEO & Google Business Profile
- AI search visibility (AEO)
- Sales CRM & source tracking
- Win-back campaigns
- Quarterly strategy review
Several stores, one system that knows the difference.
$999 setup · billed monthly, no lock-in
- Everything in Complete System
- Per-location call routing
- Per-location reporting
- POS & inventory integration
- Priority support & SLA
- Monthly strategy call
Every number on this page is public. No quote wall, no discovery call required to find out what it costs.
What store owners ask us first.
Will it work with our POS and inventory?
Can it tell customers if something's in stock?
Are you replacing my floor staff?
Our customers want the showroom experience.
How fast until it's running?
What if it doesn’t work for us?
We'll audit your last 20 missed calls — free.
Twenty minutes with someone who's built this for retailers before. You'll see exactly what those calls were worth and what the system would have caught. You keep the findings either way.